We hear you

Tell us what worked. Tell us what didn't.

We read every review. If something was excellent, we'll say thank you. If something missed, we'll ask for details and act on it — the founder's desk sees every complaint. This is the honest side of “A drop of trust.”

Three ways to reach us

Whatever's easiest for you

Voice-note or type on WhatsApp

Fastest way. Send us a voice note, a photo, a video, or just text. We respond within one working day — often within an hour.

Use the form below

Prefer writing? The form on this page reaches our team directly. Attach a link to a photo/video if you like — the form's message field takes URLs.

Tag @tuppka_water

Post your wedding, event, langar or café setup with Tuppka bottles and tag us. With your permission, we love sharing partner photos on our own feed and reviews page.

What to tell us

Whatever's honest — the more specific, the more useful.

You don't need to write an essay. A few sentences on any of these help us more than a five-star rating without context.

  • The occasion — wedding, corporate event, PG, dhaba, langar, office subscription, distributor beat.
  • One thing we got right that made you notice.
  • One thing we should improve, in the smallest concrete detail you can share.
  • Whether you'd recommend Tuppka to someone in the same situation — and to whom, specifically.
  • A photo, if you have one. Only shared publicly with your explicit permission.

We reply to every review personally — usually within one working day. If something needs a refund, replacement, escalation or a call, it will get one.

We'll only use your details to respond to this enquiry. No spam.